At Arabia Gadgets, pre-order products allow customers to reserve upcoming or out-of-stock items before they become available. This policy explains how pre-orders work and what customers should expect.
What Is a Pre-Order
A pre-order means placing an order for a product that is not yet in stock but is expected to be available in the future. Estimated availability dates are provided for guidance only and may change.
Payment for Pre-Orders
- Full or partial payment may be required at the time of placing a pre-order
- Payment details will be clearly mentioned on the product page or during checkout
- Pre-orders are processed only after payment confirmation
Delivery Time for Pre-Orders
Pre-order delivery time depends on product availability from suppliers or brands. Estimated delivery timelines are shared, but delays may occur due to shipment, customs clearance, or supply issues.
Arabia Gadgets is not responsible for delays caused by manufacturers or third-party suppliers.
Order Confirmation
After placing a pre-order, our team may contact the customer to confirm order details. Once confirmed, the order will be processed accordingly.
Cancellation Policy for Pre-Orders
- Pre-orders can be canceled before the product is shipped
- Refund eligibility depends on supplier policy and order status
- Some pre-order items may be non-refundable; this will be clearly mentioned
Price Changes
Prices of pre-order products are locked at the time of order confirmation. Any price increase after confirmation will not affect the customer’s order.
Product Availability
In rare cases, if a pre-order product becomes unavailable, customers will be informed and offered a refund or alternative product.
Customer Responsibility
Customers must provide accurate contact and delivery information when placing a pre-order. Delays caused by incorrect information will not be the responsibility of Arabia Gadgets.
Contact Information
For any pre-order related questions, please contact us:
Phone: +8801518702696
Email: info@arabiagadgets.com
Office Address:
BTI Premier Plaza – Shopping Mall
Level 2, Shop No: 12B
Progoti Shoroni, Uttar Badda, Dhaka 1212